Shipping policy
General information:
Shipping time may vary according to time frames and zones and does not include order processing time.
All orders are processed Monday to Friday (excluding public holidays) from 7am - 3:30pm AEST.
Tracking advice will be sent to your email once your order has been dispatched.
Orders can take up to two business days to process before being shipped; this may be longer if there is a huge promotion taking place.
In some cases, we may need to contact you before your order can be shipped.
To ensure there is no delay, please respond to any email/phone call from our Customer Care team